Privacy Policy

This Privacy Policy describes how Forticom, LTD,(collectively "Forticom", "we", "us" or "our") collect, use, and share information in connection with your use of our websites (including forticom.net), services, and applications (collectively, the "Services"). This Privacy Policy (the "Privacy Policy") does not apply to information our customers may process when using our Services.

We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including information you provide through your user account on the Services (your "Account") if you register for the Services, your use of the Services and from third-party websites, services, and partners.

We take the privacy of our users very seriously. Our policy is written to be clear, and understandable. Please let us know if you have any privacy concerns that have not been addressed via our contact form.

1. When and which information we collect?

Information you provide

Information we collect when you use our services

2. How is your data being used ?

We use the information we collect in various ways, including, but not limited to:

3. When we might disclose or share information ?

4. Legal basis for processing and sharing personal information.

Legal requirements for collecting and processing of personal information.

Our legal basis for collecting and using the personal information described will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only:

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

Personal information sharing as required by law and similar disclosures

Legal requests

Respect for the privacy and security of data you store with Forticom underpins our approach to complying with these legal requests. When we receive a legal request, our team reviews the request to make sure it satisfies legal requirements and our policies. Generally speaking, for us to comply, the request must be made in writing, signed by an authorized official of the requesting agency and issued under an appropriate law. If we believe a request is overly broad, we’ll seek to narrow it. We notify users about legal demands when appropriate, unless prohibited by law or court order.

The governments need legal process such as a subpoena, court order or Security Service/Police order to force Forticom to disclose your information.

5. Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable jurisdiction laws, legal, tax, or accounting requirements and other terms set by the applicable jurisdiction ). Backups and logs may be kept longer in special circumstances. For example, if a problem is taking a long time to resolve, logs relevant to that investigation may be retained. Or if a server that contains backups or logs is temporarily offline because of a fault, then those backups or logs may not be deleted until the server is brought back up.

These situations are unusual, however, and when they do occur, they are temporary.

6. Data security

We are committed to protecting personal information. To do so we employ a variety of security technologies and measures intended to protect our information from unauthorized access, use, or disclosure. Forticom has a corporate policy in place that requires all personnel not to disclose personal information to any third-party that is not entitled to have that information. Please note, however, that Forticom cannot fully eliminate security risks associated with the collection, disclosure and storage of your information and that mistakes and security breaches may occur. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, personal information or otherwise.

7. Access and termination of personal information

If you are a registered user, you may access certain information associated with your Account by logging into your client area. If you terminate your Account, any public activity of your Account prior to deletion may remain stored on our servers and may remain accessible to the public.

To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or terminating your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit Forticom's ability to comply with a legal obligation; inhibit Forticom's ability to investigate, make or defend legal claims; result in disclosure of personal information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to Forticom or a third party.

8. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

9. Children Privacy

Forticom does not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at [email protected]

10. Privacy Policy Changes

Although most changes are likely to be minor, Forticom may change its Privacy Policy from time to time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

11. Data transfers between international jurisdictions

Forticom is an international business. We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.

12. Contact Forticom

If you have any questions or concerns about this Privacy Policy, please feel free to email us at [email protected] or contact us by opening a ticket.

The data controller of your personal information is Forticom, LTD.

SIA "FORTICOM"

Registration number: 40203049990

VAT: LV40203049990

Tirgoņu iela 17, Liepāja, Latvia, LV-3401

email: [email protected]

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